Replacement, Return, and the Cancellation Policy

One of the priorities of Shareef Corner is to satisfy its customers and provide the best online shopping experience. Therefore, all products purchased from the site can be returned or exchanged based on the following conditions:

• The purchased product not match the product specifications shown on Sharif Corner website.
• There is a manufacture defect in the product.
• That the product to be returned was not used and in its original factory condition, with all its accessories and inside its original packaging, and it was not opened.
• In the case that you received a wrong product or different from the specifications offered on Shareef Corner site, you are not entitled to open it and use it and you must maintain it.
• In the case that you have opened or there is any damage to the packaging we have the right not to return it or replace it with the correct product that you requested.
• In the case that the products required to be returned are used or damaged, their packaging has been opened then we have the right not to return it or replace it.
• The refund process by Shareef Corner website takes 3 to 7 working days from the date the product arrives at our warehouse.
• If the payment is done with the credit card, the amount will be returned to the same credit card used for the payment..
• The process of returning the amount by the bank takes 3 to 14 working days, from the date the amount is returned to the credit card by Shareef Corner.
• In the case that payment was made using payment upon receipt, the amount will be returned to your electronic wallet balance, so that you can use this balance by purchasing again from Shareef Corner.
• The process of recovering the amount begins once the process of returning the products to the Shareef Corner site warehouse is confirmed.
• The shipping fee that you paid for the first time when shipping the order will not be refunded.
• The product can be replaced within 10 days from the date of ordering.
• The product can be returned within 7 days of the order date.
• If the customer wants to return the product without any specific reason, he will be charged the return shipping cost.
• If the customer has benefited from free shipping and then wants to return the product, and the total purchase amount after returning the product becomes less than 200 Saudi riyals, the value of the freight that he benefited from will be deducted and also the value of returning the shipment.
• If the customer has benefited from free shipping and then wants to replace the product, and the total purchase amount after the product has been replaced is less than 200 Saudi riyals, the value of the freight that he benefited from will be deducted and also the value of returning the product to us will be deducted and then a new shipping value will be calculated to send the new product Required.
• In the event that the customer wants to return one or more products within a group of products shown within a special offer, the return will be made, provided that the basic price of the product is calculated before the offer.
• In the case that the customer requests to cancel his order before receiving it, he will bear the shipping cost in the case that the representative of the shipping company receives the request from our warehouse.
• Note: The policy of returning amounts due to a credit card applies if one or more products are not available within the order.

In the case that you are not satisfied for any reason with our purchasing experience, please contact the e-shop customer care team at 920007157
Or send WhatsApp message to the number: +966553004407
Or email us at [email protected]